Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 456 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
2. 2.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
3. 3.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
4. 4.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) repeating the question (d) making up an answer
5. 5.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
6. 6.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) interrupting the asker (d) arguing angrily
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
8. 8.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
9. 9.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) staying calm (d) making up an answer
11. 11.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) admitting you don’t know (d) thanking the asker
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) making up an answer (d) looking at everyone
14. 14.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) making up an answer (d) interrupting the asker
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
21. 21.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) interrupting the asker (d) a ten-minute answer
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
26. 26.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) repeating the question (d) a ten-minute answer
27. 27.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
29. 29.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
31. 31.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
32. 32.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
34. 34.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
36. 36.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) a ten-minute answer (d) thanking the asker
38. 38.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) thanking the asker (d) admitting you don’t know
40. 40.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) staying calm (d) making up an answer

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