Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 459 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
2. 2.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) rolling your eyes (d) looking at everyone
3. 3.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) rolling your eyes (d) interrupting the asker
4. 4.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
6. 6.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
9. 9.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
13. 13.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) repeating the question (d) keeping answers short
14. 14.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) interrupting the asker (d) making up an answer
15. 15.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
16. 16.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) keeping answers short
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
19. 19.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
20. 20.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) staying calm (d) a ten-minute answer
21. 21.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
23. 23.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
25. 25.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
27. 27.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
29. 29.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
30. 30.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) arguing angrily (d) repeating the question
32. 32.Which of these is a good Q&A habit? (a) looking at everyone (b) rolling your eyes (c) arguing angrily (d) a ten-minute answer
33. 33.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) repeating the question (d) arguing angrily
34. 34.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) staying calm (d) a ten-minute answer
35. 35.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
36. 36.Which of these is a poor Q&A habit? (a) making up an answer (b) admitting you don’t know (c) repeating the question (d) staying calm
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
38. 38.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) interrupting the asker (d) admitting you don’t know
39. 39.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) a ten-minute answer (d) thanking the asker
40. 40.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) answering only friends (d) making up an answer

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