Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 460 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) admitting you don’t know (d) answering only friends
2. 2.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) staying calm (d) making up an answer
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
5. 5.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
6. 6.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
7. 7.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
8. 8.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
13. 13.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) repeating the question (d) admitting you don’t know
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
15. 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) thanking the asker
17. 17.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) repeating the question
18. 18.Which of these is a poor Q&A habit? (a) thanking the asker (b) rolling your eyes (c) repeating the question (d) staying calm
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
20. 20.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
22. 22.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
25. 25.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
29. 29.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) answering only friends (d) making up an answer
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) thanking the asker (d) admitting you don’t know
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
34. 34.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
36. 36.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
37. 37.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) thanking the asker (d) keeping answers short
38. 38.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) looking at everyone (d) rolling your eyes
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
40. 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False

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