Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 461 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
2. 2.Which of these is a poor Q&A habit? (a) rolling your eyes (b) looking at everyone (c) keeping answers short (d) admitting you don’t know
3. 3.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) looking at everyone (d) making up an answer
4. 4.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) thanking the asker (d) making up an answer
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) interrupting the asker (d) arguing angrily
6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) answering only friends (d) staying calm
7. 7.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) repeating the question (d) arguing angrily
8. 8.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) interrupting the asker (d) admitting you don’t know
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
10. 10.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) arguing angrily
11. 11.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) staying calm (d) thanking the asker
12. 12.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
15. 15.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
17. 17.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
23. 23.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) staying calm (d) interrupting the asker
24. 24.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
28. 28.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
30. 30.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
31. 31.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
34. 34.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
35. 35.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
37. 37.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) repeating the question (d) making up an answer
38. 38.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
39. 39.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly

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