Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 462 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
3. 3.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
4. 4.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
6. 6.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
8. 8.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) making up an answer (d) admitting you don’t know
9. 9.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
10. 10.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
11. 11.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) a ten-minute answer (d) thanking the asker
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
15. 15.Which of these is a poor Q&A habit? (a) thanking the asker (b) interrupting the asker (c) admitting you don’t know (d) keeping answers short
16. 16.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
18. 18.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) looking at everyone (d) staying calm
19. 19.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
20. 20.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) interrupting the asker (d) a ten-minute answer
22. 22.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) answering only friends (d) a ten-minute answer
23. 23.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
24. 24.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
26. 26.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) rolling your eyes (d) staying calm
27. 27.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
28. 28.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
30. 30.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
31. 31.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) answering only friends (d) interrupting the asker
32. 32.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
36. 36.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) arguing angrily (d) a ten-minute answer
37. 37.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
39. 39.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question

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