Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 466 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) admitting you don’t know (d) rolling your eyes
2. 2.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) thanking the asker (d) interrupting the asker
3. 3.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) staying calm (d) arguing angrily
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
6. 6.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
7. 7.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) admitting you don’t know (d) looking at everyone
8. 8.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) making up an answer (d) thanking the asker
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
10. 10.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) repeating the question (d) answering only friends
12. 12.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
13. 13.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) a ten-minute answer (d) answering only friends
14. 14.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) keeping answers short (d) admitting you don’t know
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) repeating the question (d) staying calm
19. 19.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
20. 20.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) looking at everyone (d) making up an answer
21. 21.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) interrupting the asker (d) answering only friends
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) repeating the question (d) keeping answers short
23. 23.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
24. 24.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
28. 28.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
30. 30.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
32. 32.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
33. 33.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
34. 34.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) keeping answers short (d) thanking the asker
35. 35.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
36. 36.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
39. 39.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
40. 40.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) rolling your eyes (d) staying calm

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