Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 468 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) staying calm
2. 2.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
7. 7.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) admitting you don’t know (d) repeating the question
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) rolling your eyes
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
11. 11.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
12. 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) thanking the asker (d) looking at everyone
13. 13.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) a ten-minute answer (d) keeping answers short
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
15. 15.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) interrupting the asker (d) making up an answer
17. 17.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
21. 21.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) looking at everyone (d) keeping answers short
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
23. 23.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) answering only friends (d) repeating the question
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
28. 28.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
30. 30.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
33. 33.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) arguing angrily (d) a ten-minute answer
34. 34.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
36. 36.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) interrupting the asker (d) staying calm
37. 37.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
39. 39.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) making up an answer (d) keeping answers short
40. 40.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish

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