Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 47 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
2. 2.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) looking at everyone (d) answering only friends
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
4. 4.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
9. 9.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
10. 10.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) answering only friends (d) arguing angrily
12. 12.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) a ten-minute answer (d) repeating the question
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
16. 16.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) thanking the asker (d) a ten-minute answer
17. 17.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
18. 18.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) making up an answer (d) staying calm
19. 19.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) a ten-minute answer (d) repeating the question
20. 20.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) thanking the asker
21. 21.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) keeping answers short (d) a ten-minute answer
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) answering only friends (d) arguing angrily
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) admitting you don’t know (d) repeating the question
28. 28.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
29. 29.Which of these is a poor Q&A habit? (a) answering only friends (b) looking at everyone (c) thanking the asker (d) staying calm
30. 30.Which of these is a good Q&A habit? (a) looking at everyone (b) rolling your eyes (c) a ten-minute answer (d) interrupting the asker
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
35. 35.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
38. 38.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) keeping answers short (d) thanking the asker
39. 39.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) keeping answers short (d) rolling your eyes
40. 40.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard

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