Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 48 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
2. 2.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) keeping answers short (d) repeating the question
3. 3.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) interrupting the asker (d) looking at everyone
4. 4.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
5. 5.Which of these is a poor Q&A habit? (a) thanking the asker (b) interrupting the asker (c) staying calm (d) looking at everyone
6. 6.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
7. 7.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
12. 12.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) looking at everyone
13. 13.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
14. 14.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) admitting you don’t know (d) staying calm
16. 16.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) repeating the question (d) answering only friends
17. 17.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
18. 18.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) rolling your eyes (d) keeping answers short
19. 19.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) interrupting the asker (d) looking at everyone
20. 20.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
23. 23.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
24. 24.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
25. 25.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
26. 26.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
27. 27.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) repeating the question (d) thanking the asker
28. 28.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) thanking the asker (d) a ten-minute answer
31. 31.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
32. 32.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
33. 33.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) repeating the question (d) keeping answers short
34. 34.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) admitting you don’t know
38. 38.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) arguing angrily (d) rolling your eyes
39. 39.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) interrupting the asker (d) making up an answer
40. 40.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) repeating the question (d) a ten-minute answer

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