← Handling questions politely lesson New set →

Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 471 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

NameDateTime takenScore ___ / 40
  1. 1.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  2. 2.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) keeping answers short (d) answering only friends
  3. 3.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) looking at everyone (d) arguing angrily
  4. 4.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
  5. 5.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) rolling your eyes
  6. 6.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  7. 7.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  8. 8.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  10. 10.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) arguing angrily
  11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  13. 13.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  15. 15.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  16. 16.Which of these is a good Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) answering only friends (d) arguing angrily
  17. 17.Which of these is a good Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) rolling your eyes (d) arguing angrily
  18. 18.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  19. 19.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  21. 21.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) looking at everyone (d) repeating the question
  22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) thanking the asker (d) arguing angrily
  23. 23.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  26. 26.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
  27. 27.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  28. 28.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) interrupting the asker (d) repeating the question
  29. 29.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
  30. 30.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  34. 34.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  35. 35.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  37. 37.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
  38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  39. 39.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) a ten-minute answer (d) admitting you don’t know
  40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit

Answer key

  1. a good Q&A habit
  2. answering only friends
  3. looking at everyone
  4. listen till they finish
  5. rolling your eyes
  6. True
  7. True
  8. False
  9. a polite reply
  10. arguing angrily
  11. listen to the question
  12. an impolite reply
  13. False
  14. False
  15. a good Q&A habit
  16. admitting you don’t know
  17. looking at everyone
  18. a poor Q&A habit
  19. True
  20. answer briefly
  21. interrupting the asker
  22. thanking the asker
  23. False
  24. listen to the question
  25. thank the asker
  26. “Does that help?”
  27. True
  28. repeating the question
  29. take them one by one
  30. True
  31. a polite reply
  32. an impolite reply
  33. listen to the question
  34. a poor Q&A habit
  35. politely ask again
  36. a polite reply
  37. say you will find out
  38. thank the asker
  39. a ten-minute answer
  40. a good Q&A habit

Free public speaking lessons, practice and worksheets at talentjr.in/public-speaking-for-kids