Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 472 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
3. 3.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
4. 4.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) making up an answer (d) interrupting the asker
5. 5.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
8. 8.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
11. 11.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
12. 12.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) arguing angrily (d) a ten-minute answer
13. 13.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) making up an answer (d) arguing angrily
14. 14.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) keeping answers short (d) admitting you don’t know
15. 15.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
18. 18.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) admitting you don’t know (d) repeating the question
19. 19.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
20. 20.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
26. 26.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) repeating the question (b) rolling your eyes (c) keeping answers short (d) thanking the asker
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
30. 30.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) looking at everyone (d) admitting you don’t know
31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
32. 32.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
33. 33.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
34. 34.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
35. 35.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) keeping answers short (d) admitting you don’t know
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
38. 38.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) arguing angrily (d) rolling your eyes
39. 39.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) admitting you don’t know (d) looking at everyone

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