Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 473 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) staying calm (d) repeating the question
3. 3.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) repeating the question
4. 4.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
7. 7.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) thanking the asker (d) staying calm
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
10. 10.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) repeating the question (d) a ten-minute answer
14. 14.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
15. 15.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) making up an answer (d) thanking the asker
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) arguing angrily (c) looking at everyone (d) thanking the asker
17. 17.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
20. 20.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
22. 22.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) answering only friends (d) making up an answer
23. 23.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) a ten-minute answer
24. 24.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) looking at everyone (d) answering only friends
25. 25.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) admitting you don’t know (d) arguing angrily
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
28. 28.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
30. 30.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) interrupting the asker (d) thanking the asker
31. 31.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
32. 32.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
36. 36.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) making up an answer
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
38. 38.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
39. 39.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
40. 40.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True

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