Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 474 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
2. 2.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) looking at everyone (d) keeping answers short
3. 3.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
4. 4.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) staying calm (d) interrupting the asker
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) staying calm (d) repeating the question
7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) repeating the question (d) interrupting the asker
8. 8.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
10. 10.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) answering only friends (d) admitting you don’t know
11. 11.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
17. 17.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
18. 18.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) making up an answer (d) rolling your eyes
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) repeating the question (d) a ten-minute answer
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) answering only friends (d) looking at everyone
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
28. 28.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
30. 30.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
32. 32.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
33. 33.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) repeating the question (d) interrupting the asker
35. 35.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
37. 37.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) rolling your eyes
39. 39.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit

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