Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 475 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) answering only friends (d) repeating the question
3. 3.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) admitting you don’t know (d) repeating the question
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
6. 6.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
8. 8.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
10. 10.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
12. 12.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
16. 16.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) making up an answer (d) keeping answers short
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) staying calm (d) repeating the question
22. 22.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
23. 23.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
24. 24.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.Which of these is a good Q&A habit? (a) admitting you don’t know (b) making up an answer (c) arguing angrily (d) interrupting the asker
26. 26.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
27. 27.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) arguing angrily (d) staying calm
28. 28.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
29. 29.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) making up an answer
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
33. 33.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
35. 35.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
38. 38.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) staying calm (d) interrupting the asker
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
40. 40.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive

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