Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 476 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
4. 4.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) making up an answer (d) answering only friends
5. 5.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
6. 6.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) answering only friends (d) looking at everyone
7. 7.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) admitting you don’t know (d) repeating the question
8. 8.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
9. 9.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) arguing angrily (d) repeating the question
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
11. 11.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
14. 14.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) a ten-minute answer (d) answering only friends
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
21. 21.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
24. 24.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) making up an answer (d) staying calm
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) keeping answers short (d) staying calm
27. 27.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) answering only friends (d) interrupting the asker
28. 28.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
31. 31.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) interrupting the asker (d) answering only friends
32. 32.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
33. 33.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) rolling your eyes (d) interrupting the asker
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
37. 37.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
40. 40.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) rolling your eyes (d) arguing angrily

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