Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 479 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) admitting you don’t know (d) keeping answers short
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
5. 5.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) interrupting the asker (d) answering only friends
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
8. 8.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
9. 9.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) rolling your eyes (d) keeping answers short
10. 10.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
12. 12.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) looking at everyone (d) repeating the question
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) thanking the asker (d) keeping answers short
15. 15.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
17. 17.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
18. 18.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) arguing angrily (d) keeping answers short
19. 19.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
22. 22.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) staying calm (d) repeating the question
24. 24.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) interrupting the asker (d) answering only friends
25. 25.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
26. 26.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
28. 28.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
29. 29.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
30. 30.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
31. 31.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
33. 33.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) repeating the question (d) answering only friends
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) repeating the question (d) arguing angrily

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