Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 481 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
2. 2.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) keeping answers short (d) looking at everyone
4. 4.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
7. 7.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
9. 9.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
10. 10.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) keeping answers short (d) rolling your eyes
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) staying calm (d) rolling your eyes
12. 12.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
14. 14.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
15. 15.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) repeating the question (d) answering only friends
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) interrupting the asker (d) keeping answers short
17. 17.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
18. 18.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) arguing angrily (d) rolling your eyes
23. 23.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) admitting you don’t know (d) interrupting the asker
24. 24.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) answering only friends (d) a ten-minute answer
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
29. 29.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) looking at everyone (d) a ten-minute answer
30. 30.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) looking at everyone (d) admitting you don’t know
31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) a ten-minute answer (d) answering only friends
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
33. 33.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
36. 36.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply

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