Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 482 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
5. 5.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
7. 7.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) repeating the question (d) arguing angrily
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
9. 9.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
10. 10.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
12. 12.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
14. 14.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) looking at everyone (d) interrupting the asker
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
16. 16.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) answering only friends (d) rolling your eyes
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
18. 18.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) repeating the question (d) making up an answer
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
20. 20.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) thanking the asker (d) staying calm
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
22. 22.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) keeping answers short
23. 23.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
25. 25.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
26. 26.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) looking at everyone
27. 27.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
31. 31.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) a ten-minute answer (d) repeating the question
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
33. 33.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
34. 34.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
37. 37.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) answering only friends (d) interrupting the asker
38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question

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