Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 483 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) repeating the question (d) a ten-minute answer
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
4. 4.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) rolling your eyes (d) keeping answers short
5. 5.Which of these is a good Q&A habit? (a) looking at everyone (b) answering only friends (c) making up an answer (d) a ten-minute answer
6. 6.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) admitting you don’t know (d) thanking the asker
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
8. 8.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) answering only friends
9. 9.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
11. 11.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) a ten-minute answer (d) arguing angrily
14. 14.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
15. 15.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
16. 16.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) thanking the asker
18. 18.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
19. 19.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) making up an answer (d) keeping answers short
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
24. 24.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) admitting you don’t know (d) answering only friends
26. 26.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) keeping answers short (d) thanking the asker
28. 28.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
31. 31.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) making up an answer (d) interrupting the asker
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) repeating the question (d) a ten-minute answer
36. 36.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) arguing angrily (d) making up an answer
37. 37.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
40. 40.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) thanking the asker

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