Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 484 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
2. 2.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) repeating the question (d) admitting you don’t know
4. 4.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) a ten-minute answer (d) arguing angrily
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
8. 8.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) arguing angrily (d) repeating the question
9. 9.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
10. 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
12. 12.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
14. 14.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
15. 15.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) answering only friends (d) repeating the question
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
17. 17.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
19. 19.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
20. 20.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
23. 23.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
25. 25.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) thanking the asker (d) answering only friends
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) arguing angrily (d) a ten-minute answer
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
32. 32.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) arguing angrily (d) interrupting the asker
34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
35. 35.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
39. 39.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) making up an answer (d) a ten-minute answer
40. 40.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) repeating the question (d) thanking the asker

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