Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 485 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
3. 3.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
4. 4.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) staying calm (d) keeping answers short
5. 5.Which of these is a good Q&A habit? (a) thanking the asker (b) arguing angrily (c) answering only friends (d) a ten-minute answer
6. 6.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) staying calm (d) admitting you don’t know
9. 9.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) interrupting the asker (d) rolling your eyes
10. 10.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) thanking the asker (d) rolling your eyes
14. 14.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
15. 15.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) a ten-minute answer (d) keeping answers short
23. 23.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) staying calm (d) rolling your eyes
24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
25. 25.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) answering only friends (d) thanking the asker
26. 26.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) looking at everyone
28. 28.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) admitting you don’t know
29. 29.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
31. 31.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) a ten-minute answer (d) answering only friends
32. 32.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) keeping answers short (d) arguing angrily
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
35. 35.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) a ten-minute answer (d) answering only friends
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
38. 38.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
39. 39.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) answering only friends (d) interrupting the asker
40. 40.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit

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