Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 486 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
2. 2.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
3. 3.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
10. 10.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) interrupting the asker
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) a ten-minute answer (d) keeping answers short
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
13. 13.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) making up an answer (d) answering only friends
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
19. 19.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) staying calm (d) making up an answer
20. 20.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
21. 21.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) keeping answers short (d) repeating the question
26. 26.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) staying calm (d) interrupting the asker
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
28. 28.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) staying calm (d) repeating the question
29. 29.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) arguing angrily
30. 30.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
31. 31.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) rolling your eyes (d) making up an answer
32. 32.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
34. 34.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) answering only friends (d) looking at everyone
35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) admitting you don’t know
36. 36.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
37. 37.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) arguing angrily (d) thanking the asker
38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
40. 40.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True

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