Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 487 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
2. 2.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
7. 7.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) repeating the question (d) interrupting the asker
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
11. 11.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
13. 13.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
15. 15.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
17. 17.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) thanking the asker (d) rolling your eyes
19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
20. 20.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) rolling your eyes (d) repeating the question
21. 21.Which of these is a good Q&A habit? (a) arguing angrily (b) thanking the asker (c) a ten-minute answer (d) making up an answer
22. 22.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
23. 23.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) answering only friends
24. 24.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) looking at everyone (d) interrupting the asker
25. 25.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
27. 27.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
30. 30.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) rolling your eyes
31. 31.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
32. 32.Which of these is a poor Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) repeating the question (d) thanking the asker
33. 33.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) staying calm (d) making up an answer
35. 35.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
38. 38.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) repeating the question (d) making up an answer

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