Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 490 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
2. 2.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) rolling your eyes (d) repeating the question
3. 3.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) thanking the asker (d) admitting you don’t know
6. 6.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) answering only friends (d) interrupting the asker
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
11. 11.Which of these is a good Q&A habit? (a) making up an answer (b) looking at everyone (c) a ten-minute answer (d) interrupting the asker
12. 12.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) arguing angrily (d) keeping answers short
13. 13.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) arguing angrily (d) looking at everyone
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
16. 16.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) making up an answer (d) staying calm
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
20. 20.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
21. 21.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
22. 22.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) keeping answers short (d) making up an answer
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
24. 24.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
25. 25.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
26. 26.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) thanking the asker
30. 30.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) staying calm (d) interrupting the asker
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
32. 32.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) making up an answer (d) keeping answers short
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
36. 36.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) a ten-minute answer (d) answering only friends
37. 37.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
38. 38.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) repeating the question (d) interrupting the asker
40. 40.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False

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