Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 491 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) a ten-minute answer (d) repeating the question
3. 3.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) making up an answer (d) staying calm
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
6. 6.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
7. 7.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
10. 10.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) looking at everyone (d) arguing angrily
11. 11.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) answering only friends (d) a ten-minute answer
12. 12.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
13. 13.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) interrupting the asker (d) thanking the asker
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
15. 15.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) interrupting the asker (d) a ten-minute answer
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
17. 17.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) a ten-minute answer (d) rolling your eyes
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
20. 20.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) rolling your eyes (d) making up an answer
21. 21.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
22. 22.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) making up an answer (d) a ten-minute answer
23. 23.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
24. 24.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
25. 25.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) interrupting the asker
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
29. 29.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
30. 30.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
31. 31.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
34. 34.Which of these is a poor Q&A habit? (a) staying calm (b) arguing angrily (c) admitting you don’t know (d) looking at everyone
35. 35.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) admitting you don’t know (d) repeating the question
36. 36.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
37. 37.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) a ten-minute answer (d) rolling your eyes
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True

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