Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) staying calm (d) arguing angrily
- 2.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) making up an answer (d) interrupting the asker
- 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) rolling your eyes (d) answering only friends
- 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
- 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) admitting you don’t know (d) rolling your eyes
- 6.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
- 7.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) rolling your eyes (d) arguing angrily
- 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
- 9.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
- 10.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
- 11.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
- 12.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
- 13.Which of these is a poor Q&A habit? (a) thanking the asker (b) answering only friends (c) admitting you don’t know (d) looking at everyone
- 14.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) answering only friends (d) looking at everyone
- 15.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
- 16.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 17.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) repeating the question (d) staying calm
- 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 19.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
- 20.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
- 21.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
- 22.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
- 23.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
- 24.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
- 25.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) repeating the question (c) keeping answers short (d) admitting you don’t know
- 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
- 27.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
- 28.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
- 29.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
- 30.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
- 31.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) thanking the asker (d) looking at everyone
- 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 33.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) making up an answer (d) looking at everyone
- 34.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
- 35.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
- 36.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) arguing angrily (d) keeping answers short
- 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
- 38.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
- 39.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
- 40.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
Answer key
- staying calm
- keeping answers short
- thanking the asker
- a polite reply
- rolling your eyes
- False
- staying calm
- a poor Q&A habit
- a good Q&A habit
- listen till they finish
- “Does that help?”
- listen to the question
- answering only friends
- answering only friends
- a good Q&A habit
- answer briefly
- interrupting the asker
- answer briefly
- True
- False
- thank the asker
- politely ask again
- False
- False
- a ten-minute answer
- an impolite reply
- an impolite reply
- True
- a poor Q&A habit
- True
- interrupting the asker
- thank the asker
- making up an answer
- False
- False
- keeping answers short
- a polite reply
- False
- True
- take them one by one
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