Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 497 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
2. 2.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
6. 6.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
7. 7.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) arguing angrily (d) thanking the asker
8. 8.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
10. 10.Which of these is a good Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) interrupting the asker (d) making up an answer
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
12. 12.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
13. 13.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
14. 14.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) rolling your eyes (d) arguing angrily
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
19. 19.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
22. 22.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
23. 23.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) rolling your eyes
24. 24.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) keeping answers short (d) answering only friends
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) admitting you don’t know (d) keeping answers short
27. 27.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) interrupting the asker (d) a ten-minute answer
30. 30.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
31. 31.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) staying calm (d) answering only friends
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
34. 34.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
36. 36.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
38. 38.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
39. 39.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
40. 40.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”

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