Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 498 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
5. 5.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) looking at everyone (d) arguing angrily
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
8. 8.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
9. 9.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
10. 10.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) staying calm (d) interrupting the asker
11. 11.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
13. 13.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) arguing angrily (d) making up an answer
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
15. 15.Which of these is a poor Q&A habit? (a) repeating the question (b) making up an answer (c) thanking the asker (d) looking at everyone
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
18. 18.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) making up an answer (d) looking at everyone
19. 19.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
21. 21.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) keeping answers short (d) looking at everyone
22. 22.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) interrupting the asker
23. 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
26. 26.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) arguing angrily (d) repeating the question
27. 27.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
29. 29.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) keeping answers short
30. 30.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
33. 33.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
34. 34.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
37. 37.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
38. 38.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
40. 40.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit

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