Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 499 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
3. 3.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) keeping answers short (d) answering only friends
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
7. 7.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) rolling your eyes (d) staying calm
8. 8.Which of these is a good Q&A habit? (a) looking at everyone (b) rolling your eyes (c) making up an answer (d) interrupting the asker
9. 9.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) looking at everyone (d) keeping answers short
10. 10.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) staying calm (d) arguing angrily
11. 11.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
12. 12.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
13. 13.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
14. 14.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
15. 15.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
17. 17.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
18. 18.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) looking at everyone (d) a ten-minute answer
20. 20.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) looking at everyone (d) staying calm
24. 24.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
26. 26.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) staying calm (d) looking at everyone
27. 27.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) interrupting the asker (d) repeating the question
29. 29.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) rolling your eyes (d) repeating the question
30. 30.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
31. 31.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) making up an answer (d) keeping answers short
33. 33.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
39. 39.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply

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