Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 50 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
4. 4.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) admitting you don’t know (d) rolling your eyes
5. 5.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) making up an answer (d) arguing angrily
6. 6.Which of these is a poor Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) looking at everyone (d) staying calm
7. 7.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) staying calm (d) keeping answers short
9. 9.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
10. 10.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
11. 11.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) interrupting the asker (d) making up an answer
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
15. 15.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) keeping answers short (d) repeating the question
16. 16.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
19. 19.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
20. 20.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) thanking the asker (d) admitting you don’t know
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
22. 22.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
23. 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
27. 27.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
30. 30.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
31. 31.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
32. 32.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
33. 33.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) thanking the asker (d) answering only friends
34. 34.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
36. 36.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
38. 38.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) repeating the question (d) interrupting the asker
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
40. 40.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”

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