Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 51 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) arguing angrily (d) staying calm
2. 2.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) thanking the asker (d) looking at everyone
3. 3.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) staying calm (d) rolling your eyes
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
7. 7.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) thanking the asker (d) arguing angrily
8. 8.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
9. 9.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
10. 10.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) making up an answer (d) keeping answers short
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) making up an answer (d) staying calm
16. 16.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) interrupting the asker (d) looking at everyone
17. 17.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
18. 18.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) making up an answer (d) admitting you don’t know
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
22. 22.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) a ten-minute answer (d) repeating the question
23. 23.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) looking at everyone (d) rolling your eyes
24. 24.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
26. 26.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
28. 28.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) staying calm (d) interrupting the asker
29. 29.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) looking at everyone (d) interrupting the asker
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
31. 31.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
32. 32.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
34. 34.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
35. 35.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False

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