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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 502 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  2. 2.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  3. 3.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) staying calm
  4. 4.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  6. 6.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) looking at everyone (d) answering only friends
  7. 7.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
  8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  9. 9.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
  10. 10.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) make up an answer (d) laugh at the asker
  11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) rolling your eyes (d) making up an answer
  12. 12.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) thanking the asker (d) admitting you don’t know
  13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  14. 14.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) a ten-minute answer
  15. 15.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) a ten-minute answer (d) interrupting the asker
  16. 16.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  17. 17.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) keeping answers short (d) rolling your eyes
  18. 18.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  19. 19.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  21. 21.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) answering only friends (d) admitting you don’t know
  22. 22.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
  23. 23.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
  24. 24.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) keeping answers short
  25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  26. 26.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
  27. 27.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  29. 29.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  30. 30.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
  31. 31.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  32. 32.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  35. 35.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  38. 38.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) repeating the question (d) admitting you don’t know
  39. 39.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) staying calm
  40. 40.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True

Answer key

  1. an impolite reply
  2. a poor Q&A habit
  3. staying calm
  4. a good Q&A habit
  5. a polite reply
  6. looking at everyone
  7. “Does that help?”
  8. a polite reply
  9. True
  10. say you will find out
  11. looking at everyone
  12. interrupting the asker
  13. listen to the question
  14. a ten-minute answer
  15. repeating the question
  16. a good Q&A habit
  17. rolling your eyes
  18. True
  19. a good Q&A habit
  20. an impolite reply
  21. answering only friends
  22. listen till they finish
  23. politely ask again
  24. keeping answers short
  25. thank the asker
  26. questions and answers
  27. True
  28. an impolite reply
  29. True
  30. take them one by one
  31. False
  32. True
  33. an impolite reply
  34. listen to the question
  35. a good Q&A habit
  36. a poor Q&A habit
  37. a polite reply
  38. a ten-minute answer
  39. staying calm
  40. False

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