Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 503 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) keeping answers short (d) staying calm
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
5. 5.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) interrupting the asker
6. 6.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
9. 9.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
10. 10.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
12. 12.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
13. 13.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
15. 15.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
16. 16.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
20. 20.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) repeating the question (d) rolling your eyes
21. 21.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) staying calm (d) interrupting the asker
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
24. 24.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) looking at everyone (d) interrupting the asker
25. 25.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
26. 26.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) arguing angrily (d) repeating the question
27. 27.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
28. 28.Which of these is a poor Q&A habit? (a) answering only friends (b) looking at everyone (c) keeping answers short (d) repeating the question
29. 29.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) a ten-minute answer (d) repeating the question
30. 30.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
33. 33.Which of these is a good Q&A habit? (a) keeping answers short (b) answering only friends (c) a ten-minute answer (d) interrupting the asker
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
37. 37.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
39. 39.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
40. 40.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) arguing angrily (d) interrupting the asker

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