Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 504 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
2. 2.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) admitting you don’t know (d) making up an answer
3. 3.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
9. 9.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) repeating the question (d) arguing angrily
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) admitting you don’t know (d) keeping answers short
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
13. 13.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) keeping answers short (d) making up an answer
14. 14.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
16. 16.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) rolling your eyes (d) arguing angrily
17. 17.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
20. 20.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) admitting you don’t know (d) interrupting the asker
21. 21.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
22. 22.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
23. 23.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) looking at everyone (d) thanking the asker
24. 24.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) looking at everyone (d) interrupting the asker
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
26. 26.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) looking at everyone
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
28. 28.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) staying calm (d) a ten-minute answer
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
31. 31.Which of these is a poor Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) staying calm (d) repeating the question
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
33. 33.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
34. 34.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) keeping answers short (d) answering only friends
35. 35.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
36. 36.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) keeping answers short
37. 37.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
38. 38.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
39. 39.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
40. 40.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit

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