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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 506 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  2. 2.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  3. 3.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  4. 4.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) admitting you don’t know (d) a ten-minute answer
  5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  7. 7.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  8. 8.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  14. 14.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) staying calm (d) answering only friends
  15. 15.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  17. 17.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) a ten-minute answer (d) staying calm
  18. 18.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) staying calm (d) repeating the question
  19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  22. 22.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  23. 23.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) thanking the asker (d) interrupting the asker
  24. 24.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  25. 25.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  26. 26.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  27. 27.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) a ten-minute answer (d) repeating the question
  28. 28.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) making up an answer (d) keeping answers short
  29. 29.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) rolling your eyes (d) keeping answers short
  30. 30.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  31. 31.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  33. 33.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
  34. 34.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) arguing angrily (d) interrupting the asker
  35. 35.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  37. 37.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  40. 40.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) repeating the question (d) interrupting the asker

Answer key

  1. a polite reply
  2. True
  3. False
  4. admitting you don’t know
  5. thank the asker
  6. an impolite reply
  7. a good Q&A habit
  8. False
  9. answer briefly
  10. answer briefly
  11. an impolite reply
  12. thank the asker
  13. an impolite reply
  14. staying calm
  15. a good Q&A habit
  16. a poor Q&A habit
  17. a ten-minute answer
  18. making up an answer
  19. False
  20. an impolite reply
  21. thank the asker
  22. True
  23. interrupting the asker
  24. a poor Q&A habit
  25. True
  26. a poor Q&A habit
  27. a ten-minute answer
  28. making up an answer
  29. rolling your eyes
  30. True
  31. False
  32. a polite reply
  33. listen till they finish
  34. thanking the asker
  35. a poor Q&A habit
  36. listen to the question
  37. True
  38. an impolite reply
  39. listen to the question
  40. repeating the question

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