Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 507 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
2. 2.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) interrupting the asker (d) staying calm
3. 3.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) thanking the asker (d) answering only friends
8. 8.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) looking at everyone (d) answering only friends
9. 9.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) a ten-minute answer (d) answering only friends
10. 10.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
11. 11.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) staying calm (d) keeping answers short
12. 12.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) keeping answers short (d) arguing angrily
13. 13.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
14. 14.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
16. 16.Which of these is a good Q&A habit? (a) repeating the question (b) arguing angrily (c) rolling your eyes (d) answering only friends
17. 17.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
18. 18.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) thanking the asker (d) a ten-minute answer
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
21. 21.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
22. 22.Which of these is a good Q&A habit? (a) arguing angrily (b) thanking the asker (c) rolling your eyes (d) making up an answer
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) admitting you don’t know (d) rolling your eyes
24. 24.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
28. 28.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
30. 30.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
31. 31.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) keeping answers short (d) looking at everyone
33. 33.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
34. 34.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
36. 36.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) interrupting the asker (d) making up an answer
38. 38.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
39. 39.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) repeating the question (d) a ten-minute answer
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply

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