Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 508 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
4. 4.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
5. 5.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.Which of these is a poor Q&A habit? (a) making up an answer (b) thanking the asker (c) admitting you don’t know (d) repeating the question
9. 9.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
10. 10.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) keeping answers short (d) arguing angrily
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
14. 14.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) staying calm (d) repeating the question
16. 16.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) interrupting the asker (d) repeating the question
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
18. 18.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) repeating the question (d) admitting you don’t know
19. 19.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) rolling your eyes (d) a ten-minute answer
21. 21.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) thanking the asker (d) a ten-minute answer
23. 23.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
25. 25.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) looking at everyone
26. 26.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) interrupting the asker (d) rolling your eyes
27. 27.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
28. 28.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) looking at everyone
29. 29.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
30. 30.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a good Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) answering only friends (d) a ten-minute answer
32. 32.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
34. 34.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) rolling your eyes (d) keeping answers short
35. 35.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
37. 37.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) making up an answer (d) answering only friends

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