Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 52 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
5. 5.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
6. 6.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) arguing angrily
8. 8.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) thanking the asker (d) admitting you don’t know
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
14. 14.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) looking at everyone
15. 15.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
17. 17.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
18. 18.Which of these is a poor Q&A habit? (a) staying calm (b) arguing angrily (c) repeating the question (d) thanking the asker
19. 19.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) rolling your eyes (d) a ten-minute answer
20. 20.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) answering only friends (d) admitting you don’t know
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
23. 23.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) keeping answers short (d) thanking the asker
24. 24.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) making up an answer (d) interrupting the asker
25. 25.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
26. 26.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) making up an answer (d) keeping answers short
27. 27.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) staying calm
29. 29.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
30. 30.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
34. 34.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
35. 35.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) repeating the question
37. 37.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
38. 38.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
39. 39.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
40. 40.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) looking at everyone (d) admitting you don’t know

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