Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 512 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
4. 4.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
5. 5.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
6. 6.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
7. 7.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) keeping answers short
8. 8.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
10. 10.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
11. 11.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) interrupting the asker (d) keeping answers short
12. 12.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
13. 13.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
14. 14.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
15. 15.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) looking at everyone (d) admitting you don’t know
17. 17.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) making up an answer (d) repeating the question
18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
22. 22.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) staying calm (d) looking at everyone
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
25. 25.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) admitting you don’t know
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) arguing angrily (d) looking at everyone
29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
30. 30.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) interrupting the asker (d) staying calm
31. 31.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) making up an answer (d) admitting you don’t know
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) rolling your eyes (d) admitting you don’t know
34. 34.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
36. 36.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) keeping answers short (d) thanking the asker
38. 38.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
39. 39.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
40. 40.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”

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