Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 513 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
2. 2.Which of these is a good Q&A habit? (a) staying calm (b) rolling your eyes (c) making up an answer (d) interrupting the asker
3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) making up an answer (d) a ten-minute answer
4. 4.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) keeping answers short (d) arguing angrily
5. 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) interrupting the asker (d) thanking the asker
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
8. 8.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) arguing angrily (d) answering only friends
9. 9.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
10. 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) rolling your eyes (d) staying calm
12. 12.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
15. 15.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) thanking the asker (d) staying calm
16. 16.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
17. 17.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
20. 20.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
22. 22.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) keeping answers short (d) interrupting the asker
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
24. 24.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) a ten-minute answer
26. 26.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) interrupting the asker (d) answering only friends
27. 27.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) thanking the asker (d) interrupting the asker
29. 29.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
32. 32.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
34. 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
36. 36.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) interrupting the asker (d) rolling your eyes
37. 37.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
38. 38.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) arguing angrily (d) repeating the question
40. 40.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True

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