Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 514 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
2. 2.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
4. 4.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) looking at everyone (d) admitting you don’t know
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
9. 9.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
10. 10.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) arguing angrily (d) repeating the question
12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) rolling your eyes (d) staying calm
14. 14.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
15. 15.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
16. 16.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) a ten-minute answer
18. 18.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) looking at everyone (d) staying calm
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) thanking the asker (d) a ten-minute answer
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
21. 21.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) admitting you don’t know (d) looking at everyone
23. 23.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) looking at everyone (d) rolling your eyes
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) a ten-minute answer (d) making up an answer
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
29. 29.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) rolling your eyes (d) keeping answers short
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
31. 31.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) looking at everyone (d) arguing angrily
32. 32.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
33. 33.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) staying calm (d) repeating the question
34. 34.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
35. 35.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) answering only friends (d) thanking the asker
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
37. 37.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question

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