Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 515 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) admitting you don’t know (d) staying calm
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) repeating the question (d) answering only friends
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
5. 5.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) staying calm (d) looking at everyone
6. 6.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) staying calm (d) keeping answers short
7. 7.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) answering only friends (d) keeping answers short
9. 9.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
10. 10.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) rolling your eyes (d) repeating the question
11. 11.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
12. 12.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) interrupting the asker (d) a ten-minute answer
15. 15.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
16. 16.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) looking at everyone (d) repeating the question
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
19. 19.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
22. 22.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) rolling your eyes (d) a ten-minute answer
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
24. 24.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) laugh at the asker (d) ignore the question
25. 25.Which of these is a poor Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) looking at everyone (d) repeating the question
26. 26.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
29. 29.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) answering only friends (d) staying calm
30. 30.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
37. 37.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) rolling your eyes (d) making up an answer
38. 38.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
39. 39.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
40. 40.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False

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