Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 516 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
3. 3.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
4. 4.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) rolling your eyes (d) arguing angrily
5. 5.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) repeating the question (d) thanking the asker
6. 6.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) admitting you don’t know (d) keeping answers short
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
12. 12.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
14. 14.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
17. 17.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
19. 19.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) answering only friends (d) repeating the question
20. 20.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) making up an answer (d) interrupting the asker
21. 21.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) admitting you don’t know (d) interrupting the asker
22. 22.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
23. 23.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
24. 24.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
25. 25.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
29. 29.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
34. 34.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) thanking the asker (d) a ten-minute answer
36. 36.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) interrupting the asker (d) looking at everyone
38. 38.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) making up an answer (d) rolling your eyes
40. 40.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award

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