Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 517 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
2. 2.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) thanking the asker (d) a ten-minute answer
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
8. 8.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
9. 9.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) keeping answers short (d) making up an answer
10. 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
12. 12.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) make up an answer (d) laugh at the asker
13. 13.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
15. 15.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) a ten-minute answer (d) arguing angrily
16. 16.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) thanking the asker (d) answering only friends
26. 26.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) admitting you don’t know
27. 27.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) looking at everyone (d) keeping answers short
30. 30.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) staying calm (d) arguing angrily
31. 31.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) repeating the question (d) staying calm
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
34. 34.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
35. 35.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
36. 36.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
37. 37.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
38. 38.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
39. 39.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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