Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 518 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
2. 2.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) staying calm (d) a ten-minute answer
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
4. 4.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) keeping answers short (d) answering only friends
5. 5.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
7. 7.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
10. 10.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) making up an answer (d) admitting you don’t know
11. 11.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
14. 14.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) staying calm (d) admitting you don’t know
15. 15.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) admitting you don’t know
16. 16.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
17. 17.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) making up an answer (d) answering only friends
18. 18.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) thanking the asker (d) admitting you don’t know
19. 19.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) interrupting the asker (d) looking at everyone
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
21. 21.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
22. 22.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) repeating the question
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
26. 26.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) thanking the asker (d) arguing angrily
27. 27.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
28. 28.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) arguing angrily (d) interrupting the asker
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
31. 31.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
32. 32.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
33. 33.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
34. 34.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) keeping answers short
35. 35.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) rolling your eyes
36. 36.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
37. 37.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
39. 39.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit

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