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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 519 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  2. 2.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) admitting you don’t know (d) a ten-minute answer
  3. 3.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) repeating the question
  4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  5. 5.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
  6. 6.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) admitting you don’t know (d) interrupting the asker
  7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  8. 8.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) arguing angrily (d) staying calm
  9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  10. 10.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) thanking the asker (d) a ten-minute answer
  11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  13. 13.Which of these is a good Q&A habit? (a) looking at everyone (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
  14. 14.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) keeping answers short (d) repeating the question
  15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  16. 16.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) rolling your eyes (d) answering only friends
  17. 17.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
  18. 18.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
  19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
  21. 21.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  22. 22.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) keeping answers short (d) rolling your eyes
  23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  24. 24.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) thanking the asker (d) keeping answers short
  25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  26. 26.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  27. 27.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  30. 30.Which of these is a good Q&A habit? (a) staying calm (b) answering only friends (c) rolling your eyes (d) making up an answer
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) staying calm (d) making up an answer
  34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  35. 35.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  38. 38.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  40. 40.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit

Answer key

  1. True
  2. admitting you don’t know
  3. repeating the question
  4. a good Q&A habit
  5. “Does that help?”
  6. admitting you don’t know
  7. answer briefly
  8. arguing angrily
  9. a polite reply
  10. a ten-minute answer
  11. listen to the question
  12. a polite reply
  13. looking at everyone
  14. interrupting the asker
  15. a polite reply
  16. repeating the question
  17. listen till they finish
  18. say you will find out
  19. listen to the question
  20. politely ask again
  21. a good Q&A habit
  22. rolling your eyes
  23. listen to the question
  24. answering only friends
  25. listen to the question
  26. a poor Q&A habit
  27. False
  28. False
  29. a polite reply
  30. staying calm
  31. an impolite reply
  32. an impolite reply
  33. making up an answer
  34. answer briefly
  35. True
  36. an impolite reply
  37. listen to the question
  38. False
  39. a polite reply
  40. a good Q&A habit

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