Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 521 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
2. 2.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
3. 3.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
5. 5.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
6. 6.Which of these is a poor Q&A habit? (a) answering only friends (b) thanking the asker (c) repeating the question (d) keeping answers short
7. 7.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) admitting you don’t know (d) keeping answers short
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
13. 13.Which of these is a poor Q&A habit? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) looking at everyone
14. 14.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
15. 15.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) interrupting the asker (d) arguing angrily
16. 16.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) looking at everyone (d) thanking the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
21. 21.Which of these is a good Q&A habit? (a) arguing angrily (b) thanking the asker (c) answering only friends (d) a ten-minute answer
22. 22.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) arguing angrily (d) making up an answer
23. 23.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
26. 26.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) arguing angrily (d) repeating the question
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
29. 29.Which of these is a good Q&A habit? (a) keeping answers short (b) rolling your eyes (c) arguing angrily (d) answering only friends
30. 30.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) interrupting the asker (d) repeating the question
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
32. 32.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) a ten-minute answer (d) making up an answer
33. 33.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
35. 35.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
36. 36.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) looking at everyone (d) answering only friends
39. 39.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply

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