Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 522 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
5. 5.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
8. 8.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) making up an answer (d) staying calm
9. 9.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) thanking the asker (d) admitting you don’t know
10. 10.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
11. 11.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) thanking the asker (d) answering only friends
12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) thanking the asker
15. 15.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
16. 16.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
18. 18.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
20. 20.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) interrupting the asker (d) admitting you don’t know
21. 21.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
22. 22.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
23. 23.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
24. 24.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
25. 25.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
27. 27.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) admitting you don’t know (d) staying calm
28. 28.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) repeating the question (d) staying calm
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
31. 31.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
32. 32.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
35. 35.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) making up an answer (d) a ten-minute answer
36. 36.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
38. 38.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) looking at everyone (d) rolling your eyes
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out

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