Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 524 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
2. 2.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
4. 4.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) thanking the asker (d) repeating the question
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
7. 7.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
11. 11.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
12. 12.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) answering only friends (d) rolling your eyes
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) repeating the question (d) rolling your eyes
14. 14.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
15. 15.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) rolling your eyes (d) interrupting the asker
16. 16.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
18. 18.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) arguing angrily (d) a ten-minute answer
20. 20.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
21. 21.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
24. 24.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) keeping answers short (d) a ten-minute answer
25. 25.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) quick and amazing (d) queue and arrive
26. 26.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
28. 28.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) staying calm (d) interrupting the asker
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) rolling your eyes (d) thanking the asker
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) looking at everyone (d) keeping answers short
36. 36.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) rolling your eyes (d) interrupting the asker
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
39. 39.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) answering only friends (d) repeating the question

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