Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 525 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
2. 2.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
3. 3.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) thanking the asker (d) making up an answer
6. 6.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
8. 8.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) staying calm (d) keeping answers short
9. 9.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) interrupting the asker (d) rolling your eyes
10. 10.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) thanking the asker
11. 11.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) rolling your eyes (d) staying calm
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
15. 15.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) answering only friends (d) interrupting the asker
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
20. 20.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
21. 21.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
23. 23.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) rolling your eyes (d) making up an answer
24. 24.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.Which of these is a poor Q&A habit? (a) arguing angrily (b) looking at everyone (c) admitting you don’t know (d) repeating the question
26. 26.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
30. 30.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
31. 31.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
32. 32.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) answering only friends (d) making up an answer
33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
34. 34.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) keeping answers short (d) answering only friends
35. 35.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
36. 36.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
37. 37.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
40. 40.Which of these is a good Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) answering only friends (d) interrupting the asker

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